A number of years back, I heard a radio broadcast of Cynthia Tobias on Focus on the Family about children and their learning styles. It was specifically geared to parents of children who were having trouble learning, but it gave me a lot of food for thought with one simple phrase that she used over and over again: “What’s the point?” In other words, why do we do what we do? What is the reason for what we are doing and what do we want to accomplish from it?
There has been discussion from time to time on the KMLoop about Free Preview Coupons and how and why we should honor them in our programs. This morning as I signed into my email, I found a note from Theresa Case about a post on the PKE blog about these same coupons. After reading her well-presented post, I thought I’d save y’all some time and effort locating the PKE blog and just copy it here. It is well worth your time and consideration.
Thank you, Theresa!
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Kindermusik’s FREE Preview Class Coupon
by Theresa Case
Why a “Free Preview Class Coupon”?
“Free” is always appealing! So the coupon is a great way to get parents to take a closer look at Kindermusik.
“Ain’t nothin’ like the real thing…” If we can get a parent to experience a Kindermusik class for themselves, we know that there’s an extremely high likelihood that they’ll enroll.
If you build it, they will come. This coupon helps develop the Kindermusik brand. The more recognizable and familiar the brand “Kindermusik” becomes, the more all educators – and families! – benefit.
What happens when a parent clicks on the “Free Coupon” on KI’s website?
They are asked to provide their first and last name, their phone number, email address, and zip code. When they hit “enter”, this is the message that appears:
Thank you. To access your free coupon click here.
If no coupon is displayed, make sure you aren’t blocking popups on this page.
To find a class near you click here
Preparing your child for success in school and life means including your child’s first and most important educator – you. As you participate in every step of the learning process, you’ll see firsthand just how essential Kindermusik is to your child’s growth.
If a parent clicks on “To access your free coupon…” this is what they get:

How does the educator get the Preview Coupon leads?
Every business day, KI distributes those leads to the nearest educator based on the ZIP code that the parent supplied. Watch your in-box for emails from KI with a subject line reading “Kindermusik Preview Coupon Leads”, and contact these prospective families right away.
How can I honor the coupon?
1. Invite the family to come visit a class (for free) during an ongoing semester. If they do enroll part way through the semester, simply pro-rate for the remaining classes plus the cost of materials.
2. Set up a specific “demo day” or “Kindermusik Music & Movement Story Time” where you invite families to redeem their coupon and attend the event for free.
3. Treat the coupon as “xx” dollars off their tuition (whatever the cost for one class in your program is).
4. Invite them to attend a demo class that you already have scheduled at the library, Babies R Us, community center, etc.
Why honor the coupon?
A parent interested enough to want to act on the coupon is highly likely to enroll.
You have no other costs associated with honoring the coupon other than the value of one class.
Honoring the coupon is a small investment that could reap four or more semesters of future enrollment from that same family, not to mention the word-of-mouth referrals that family could generate.
Without a preview, parents are being asked to pay for a product/experience sight unseen. So a preview is especially important for a parent lead that is not a referral. A good preview experience with you will allay any concerns that a parent might have about their child fitting in or participating in class.
Because Kindermusik competitors like Little Gym, Gymboree, and Music Together offer free previews, Kindermusik Preview Coupons keep your Kindermusik business competitive.